CLERKS GOING OUT OF THEIR WAY
29 11 2007TOURIST GETS SPECIAL SUBWAY SERVICE
Having lived in New York all my life I often feel as if I’ve seen it all and almost nothing surprises me. But that wasn’t the case on the day of the Christmas Tree Lighting at Rockefeller Center.
As I waited for the downtown F train in the middle of day at the 47th Street Station, I heard the voice of what I thought was the station’s operator or booth clerk. Only this time it wasn’t a staticky announcement on a train delay. Instead, it was an extremely clear voice that said, “To the woman who asked about getting to 51st Street and Third Avenue, you have to take the V train and get off on the Lexington Avenue/53 Street stop. Again, to the woman…” Now that’s a one-of-a- kind customer service you don’t see in Manhattan everyday.
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